Mainframe Support

Stability for critical IT processes

IBM mainframe systems remain at the heart of stable IT architectures in banks, insurance companies and financial services providers. They are reliable, secure and indispensable for the operation of business-critical applications

As a high-performance backend platform, the IBM mainframe stores transaction and inventory data and ensures the highest levels of security and performance.

Our Service

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Future viability despite cloud transformation

Cloud solutions are changing the IT landscape, but host systems remain essential. With our solutions, you benefit from the highest level of data security and first-class performance to reliably protect your sensitive information. Using state-of-the-art technologies, we enable the processing of large transaction volumes in real time so that your business runs smoothly at all times. We also ensure seamless integration into hybrid IT landscapes enabling your systems to interoperate optimally – regardless of existing structures.

Efficient project and test management

We manage complex projects across all phases – from planning to quality assurance. Objective: minimizing risks, maximizing stability and ensuring on-time implementation.

  • Maximum operational reliability for business-critical applications.
  • Optimal integration into modern IT landscapes
  • Efficient migration without loss of data or system outages.
  • Experience with regulatory requirements in the finance and insurance sectors.

Expertise for the entire life cycle

We support your IBM mainframe applications throughout their entire life cycle – from strategic consulting and further development to operation and maintenance.

  • Programming languages: COBOL II, PL/I, assembly
  • Data basis: VSAM, Sequential, GDGs, IBM Db 2, IBM IMS DB
  • Batch jobs: JCL, JES
  • Transaction monitor: CICS, IMS TM
  • Security system: RACF
IBM z/OS Technology Stack
ProgrammiersprachenCOBOL II, PL/I, Assembler
Datenbasis und DatenformateVSAM, Sequential, GDGsIBM DB2, IBM IMS DB
Batch JobabläufeJCL, JES
TransaktionsmonitorCICS, IMS TM
SicherheitssystemRACF

Risk-free operation and migration

We assume operational responsibility for your IBM mainframe applications – temporarily or permanently – even during the replacement period when installing a new system.

Our services:

  • Development of interfaces to third-party systems using ETL tools such as Informatica or Ab Initio
  • Support for migration projects pertaining to core banking and insurance portfolio systems
  • Data transfer from the mainframe without data loss
  • Project and test management for smooth implementation

FAQs - Mainframe Support

 

What specific benefits does professional mainframe support offer—including in the context of a cloud transformation?

Professional mainframe support ensures the stable operation of business-critical core processes while cloud transformation can proceed in parallel. This guarantees performance, availability, and security on the host while also supporting seamless integration with hybrid architectures—ensuring that transformation does not become an operational risk.

How are stability and fast response times ensured in incident and problem management?

Stability and fast response times are ensured through clearly defined service levels (e.g., response and recovery times), established escalation paths, and a structured handover process. In the event of a failure, this leads to rapid support, transparent communication, and sustainable root cause resolution—not just short-term “firefighting.”

Are migrations or replacements of mainframe applications supported without data loss and with minimal downtime?

Migrations and replacements can be supported from planning through data migration and interfaces (e.g., via ETL) to test and cutover management. The goals are traceable data quality, minimized downtime, and a controlled transition—including operational security during the transition phase.

How does a mainframe environment remain compliant (e.g., audits, access protection), and how is sensitive data handled?

Compliance is supported by secure operations management using established mainframe security mechanisms (e.g., RACF), clear role and rights management, complete documentation, and traceable changes. This reduces audit efforts and permanently protects sensitive transaction and inventory data.

How does the onboarding process work, and how quickly can operational responsibility be assumed?

Onboarding can begin with a structured inventory (applications, batch jobs, databases, interfaces, operational processes); responsibilities and priorities are then defined. This is followed by a gradual handover (shadowing/reverse shadowing), ensuring that knowledge, operations, and quality are secured from the very beginning.

Let´s join forces today - towards a secure future

We help you ensure that your critical systems continue to work reliably.
 

Feel free to contact us

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Volker Marquardt

Senior Manager

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